Choice among the first to acquire compulsory new QA standard
Choice has become one of the first tranche of UK fire and security businesses to successfully transition to the award of ISO 9001:2015 quality assurance status from that of ISO 9001:2008. This compulsory requirement covers both the company’s NSI Security Gold Scheme and NSI Fire Gold Scheme certifications. It was confirmed following Choice’s most recent NSI Surveillance Audit, achieved well ahead of the 14th September 2018 deadline.
The main aim of the new 2015 standard is to help businesses to be even more efficient and to move to higher levels of customer satisfaction.
“It is pleasing to announce this timely achievement,” said Choice director Barry Critchell. “It is an enhancement to our existing overall commitment to quality and our continual development of procedures to deliver the highest level of customer satisfaction possible.”
The ISO (www.iso.org) summarises the key benefits of the new 2015 quality standard as follows:
- Puts greater emphasis on leadership engagement
- Helps address organisational risks and opportunities
in a structured manner
- Uses simplified language and a common structure and terms,
which are particularly helpful to organisations using multiple
management systems, such as those for the environment,
health & safety or business continuity
- Addresses supply chain management more effectively
- Is more user-friendly for service and knowledge-based