All business areas have thrived
The trading year ended for Choice proved to be one of our most successful to date.
All areas of the business – fire systems projects along with maintenance contracts and security systems projects along with maintenance contracts – have thrived. Our investment in fire protection systems and services in recent years has led to these activities now being an integral part of our operations. Particular business sectors where we have performed well include: financial, commercial (refurbishments), educational (academies).
As our turnover and profit charts show, we demonstrated a solid upward trend. This growth performance is also reflected in staff numbers, which have seen an increase of 20% on 2014. This has been an important driver in our recently announced investment in a next generation customer service telecommunications system that will grow with us.
Customer and workforce loyalty
Part of this growth is down to the loyalty of existing customers who have chosen to continue to place their business with us and allow us to take on increasing responsibility for them as we add services and as they grow. Alongside that, of course, are the efforts of our workforce in helping to add new customers; not only via sales but also demonstrating day-to-day consistency of quality of ongoing service and expertise, so helping continually to build on our positive reputation. 2016 is projected to continue this upward trend!
Thank you. We look forward to continuing to be of service.
Trevor Arnott, Mark Bettles, Barry Critchell, Peter Evans, Tony Evans